At the 2025 Global Smart Logistics Summit held on September 10th, Cainiao Group announced a comprehensive upgrade of its "Global 5-Day Delivery" cross-border express products. It is expected that by the end of this year, the service will add six core Eurasian countries, including Vietnam, Hungary, Singapore, Qatar, the Philippines, and Austria. Some routes can deliver cross-border packages to Europe in as fast as 5 natural days. At present, this service is open to all cross-border e-commerce platforms and overseas merchants.
The upgrade of Cainiao's "Global 5-Day Delivery" is another major breakthrough in its ability to build a global smart logistics network. Since the launch of the "Global 5-Day Delivery" cross-border express product by Cainiao and AliExpress in September 2023, the service has been continuously iterated. Taking the UK market as an example, it has achieved a speed increase from 5 working days (actual fulfillment time of about 7 natural days) to 5 natural days, with an average delivery rate of over 95%. User research data shows that merchant satisfaction has remained above 98% for three consecutive quarters, leading the industry by more than 5 percentage points.
Xiong Wei, Vice President and General Manager of the Cross border Logistics Division at Cainiao, stated that the dual wheel drive of "AI technology+refined operations" has successfully raised the efficiency of cross-border logistics between China and Europe to a new industry benchmark of 5 natural days. In the future, "Global 5-Day Delivery" will cover more core global e-commerce markets and help promote high-quality growth of global cross-border e-commerce.